Dear Valued Amorem Footwear Customers,
We extend our heartfelt gratitude for your continued trust and support in Amorem Footwear. Your satisfaction is at the core of everything we do, and we believe in transparency and open communication.
Today, we would like to share an important update regarding potential shipping delays due to the upcoming 2023 Chinese National Day Holiday. Our manufacturing partner has provided us with crucial information that we want to pass on to you.
Holiday Period: September 29th to October 6th
Our manufacturing partner will be observing a well-deserved break from September 29th to October 6th. During this eight-day period, their office team will be on holiday. Our manufacturer's dedicated customer service team will still be available 24/7 to assist Amorem Footwear, though please be aware that response times may experience slight delays during this period. We kindly ask for your understanding and patience during this time.
Order Placement: Uninterrupted
We want to assure you that you can continue to place orders on the Amorem Footwear website without interruption throughout the holiday period. Our team remains committed to managing your orders efficiently, ensuring that you receive the exceptional footwear you expect from us.
Shipping Delays: September 26th to October 2nd
Please note that due to the National Day Holiday, there may be a brief delay in the processing and shipment of orders placed between September 26th and October 2nd. Our manufacturing partner's factory and shipping companies will be on vacation from September 29th to October 3rd. Consequently, orders placed during this timeframe may experience a delay of 3-6 days. We kindly request your understanding and recommend informing your customers of this temporary delay, so they can plan accordingly.
Tracking Numbers for Order Verification
During this period, we understand the importance of order transparency. If you would like to receive tracking numbers for your orders as a measure of reassurance, please feel free to reach out to our customer support team through Instagram or email email@example.com, and we will promptly provide you with the necessary information.
We sincerely apologize for any inconvenience these delays may cause and assure you that we are dedicated to minimizing any disruptions to your shopping experience. If you have any questions or concerns, please don't hesitate to contact us. We greatly appreciate your understanding and continued support.
Thank you for choosing Amorem Footwear, where quality and customer satisfaction remain our top priorities.
CEO and Founder